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Type to Learn 4 Network Windows Server 2012

Important Update:

After December 31, 2016, phone support for Type to Learn 4 will be limited and users will be directed to our online support site.  As your hardware technology changes, Type to Learn 4 may not be compatible with future updates, patches, plugins and/or applications. All future updates will be applied to the next generation fully cloud-based application Type to Learn. Click here to learn more.

 

Symptom: After the installation of the server software the service fails to start, which does not allow the clients to log-in to the program.

 

Solution: Since the Mongrel service is unable to run as a system process under Windows Server 2012 we will run it as an application for the same effect.

  1. Download our ForceMongrel package.
    1. Click Here
    2. The contents of the folder contain a batch script and VB script. The purpose of the VB script is to start the batch file without a visible window.
  2. Once the folder is extracted it can be placed into the C:\Program Files (x86)\Sunburst directory.
  3. If you have installed the TTL4 server software on separate drive other "C:" please open/edit the ForceMongrel.bat and update the drive letter and path.
  4. Double click the VB script to run the service as an application.
  5. To verify that the server is now running open a web browser and type in http://localhost:3000 to view the TTL4 Test page.
  6. To ensure that the VB script automatically starts on start up, please refer to this article provided by Microsoft: Click Here

 **Note: Please do not attempt to restart the TTL4onRails01 service as a test, this has been ruled out and will not work.**

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